State Farm® Insurance Agent Andrea Walton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leslie Deen
December 18, 2025
5
out of
5
rating by Leslie Deen
"Andrea has been an amazing board member for the Children’s Advocacy Center in Ellis County. She is an incredible connector of people and is passionate about her community! Thank you Andrea, for always being generous to support our mission. She most recently sponsored our partner Christmas Party to honor the men and women who fight child abuse in our community."
We responded:
"Thank you Leslie for your leadership serving the entire community- it has been a blessing to see front row how closely knit the partnerships of community work- law enforcement, county roles and school leaders all laser focused on safety and families. It is our honor. -Andrea "
Robin Blakney
December 16, 2025
5
out of
5
rating by Robin Blakney
"Competent, friendly, service-oriented, patient"
We responded:
"Thank you Robin! We are here for you - appreciate your vote of confidence. That means so much to us!! Andrea (Cayla, Aryn, Luke, Lynne, Jennifer) "
Alexis Diaz
December 13, 2025
5
out of
5
rating by Alexis Diaz
"Aryn was so helpful to my husband and I the other day to add my new vehicle onto our current policy. We were in a hurry because the dealership needed the binder to be able to purchase the vehicle and Aryn went above and beyond to ensure we were able to pick up our vehicle that same night. She explained all of our options so simply and patiently with me and made sure I understood everything. She even got us certain discounts that were very simple to attain. We will be with the Walton family with State Farm forever! We appreciate the high level of customer service, transparency, and efficiency."
We responded:
"Alexis, that’s exactly what we strive for!! We have your back and are here for you when life is tense and crazy!! Aryn cares deeply and works hard! We are so grateful you are part of our State Farm family! Cheers to a New Year!! Thank you, -Andrea (Aryn, Cayla, Luke, Jennifer, Lynne) "
Briison Camp
December 1, 2025
5
out of
5
rating by Briison Camp
"Great people, take care of me very well I’ve never had a problem going to them about anything,aryn is my agent and the best agent I could ask for I don’t regret letting State Farm Andrea Walton’s office take care of me get with them!.."
We responded:
"Briison, We are so thankful for YOU! Aryn cares deeply, we are thrilled she has taken good care of you! We are here for a lifelong relationship, watching your discounts grow! Thank you for taking time to share good news!! - Andrea (Cayla, Aryn, Jane, Jennifer, Lynne, Luke) "
Christine Spera
November 5, 2025
5
out of
5
rating by Christine Spera
"I have been with Allstate since 1982. Due to the continued decline in customer service at the agency I was with (the same one from 1982, by the way, that changed ownership a few times over the 43 years since I joined), I made a phone call to a local Red Oak State Farm agency. I might have stayed with Allstate, except I was informed that the current agency owner had to "approve" my leaving him for another Allstate agency....okay...weird and dumb in my opinion. Within hours of calling Andrea Walton's agency, I had quotes for all 5 policies I needed and within 2 more days became a customer. The 2 ladies I dealt with at Andrea Walton's State Farm agency are gems in the customer service world. Give them a raise, Ms. Walton!!! :-)"
We responded:
"Thank you so much for the kind words - we provide excellent service and that means sharing truth. Sometimes that is not always what people want to hear - but we want to shoot straight. We will be here for you - to protect your entire life. I"ll make sure the "raise" suggestion gets forwarded to the HR dept.... OH WAIT - that's me! :) They are wonderful and care deeply and passionately for what they do! -Andrea (Cayla, Jane, Aryn, Jennifer, Lynne)"
Bobby Winbush
October 6, 2025
5
out of
5
rating by Bobby Winbush
"This lady is amazing- helped me in the parking lot!! I didn’t have to get out my car! It is a pleasure doing business with another Veteran."
We responded:
"Thank YOU for your service! We are here for you- especially on a gorgeous day in the parking lot! We appreciate your detail and your kindness! Thank you Bobby! -Andrea ( Cayla, Aryn, Jane, Jennifer, Lynne) "
David Malone
September 29, 2025
5
out of
5
rating by David Malone
"Amazing office- personal service - always friendly and cheerful. It is unique to find an office willing to go this far above and beyond. They have been helpful with so many areas beyond insurance---- a wonderful resource;!"
We responded:
"David, Thank you for sharing your experience and kind words! We are grateful to serve you! -Andrea (Cayla, Aryn, Jennifer, Lynne, Jane) "
Cindy D
September 22, 2025
5
out of
5
rating by Cindy D
"Andrea Walton (State Farm) always supports the Ovilla Service League with time and finances. This directly supports our community police and fire departments. Thank you Andrea."
We responded:
"Cindy, we are grateful, from deep in our hearts ( and deep rooted family ties!) to celebrate the Ovilla Service League alongside their love and generosity to first responders! -Andrea Cayla, Jane, Jennifer, Lynne, Aryn "
Kimberly Case
September 22, 2025
5
out of
5
rating by Kimberly Case
"Thank you for your 20 year support of the Ovilla Service League. Your support of our first responders is deeply appreciated! Kimberly Case"
We responded:
"We are honored to be part of an amazing group of leaders and first responders!!! Thank YOU for first class care and leadership over Ovilla! "
Deborah Kennedy
September 17, 2025
5
out of
5
rating by Deborah Kennedy
"Andrea Walton - State Farm Insurance Agent supports the Ovilla community with generous donations to the Ovilla Service League for fund raisers for the Ovilla First Responders. Thank you!"
We responded:
"We are honored to be supporting the police and fire of Ovilla for over 20 years!!! Thank YOU!!"
Joani Monday
August 26, 2025
5
out of
5
rating by Joani Monday
"Andrea is our agent for our general liability policy. Andrea is very knowledgeable, and she has a great team working with her. Cayla is so kind, professional, and helpful. We definitely appreciate them!"
We responded:
"We are so grateful for your compliments, knowing the excellence and focus on the customer that you deliver! Cayla is amazing, and our entire team enjoys watching your business thrive! -Andrea (Cayla, Jane, Nia, Aryn, Jennifer, Lynne and Lisa)"
Michael Mitchell
August 17, 2025
5
out of
5
rating by Michael Mitchell
"I moved from Seattle, WA to Dallas, TX the beginning of March 2024. I had state farm in WA and found Andrea firm here in Texas they are truly genuine people who will go out of their way to take care of you. They treat you like family not a number very honest people."
We responded:
"Thank you Michael, we are always here for you! Our goal is to smoothly transition everyone moving to ensure all your discounts follow you! -Andrea (Cayla, Aryn, Nia, Jennifer, Lynne, Jane and Lisa) "
Clifford Patterson
August 14, 2025
5
out of
5
rating by Clifford Patterson
"These agents are first class. They really make one feel very comfortable and their knowledge is first class."
We responded:
"Thank you Cliff- YOU are first class in our book! Grateful for our time with you!!"
Daniel Plata
August 8, 2025
5
out of
5
rating by Daniel Plata
"Andrea and her team are awesome. When other insurers didn't come through, Andrea and her team did. Highly recommend."
We responded:
"Daniel, we are so grateful for your compliment! We LOVE serving your family near and across the pond! You make it easy and we are always here for you! -Andrea (Cayla, Lynne, Jennifer, Nia, Aryn, Jane and Lisa)"
Gregg O
August 1, 2025
5
out of
5
rating by Gregg O
"The Walton agency always takes good care of me and Cayla is an absolute dream to work with."
We responded:
"Greg - thank YOU for the kind words! Cayla is genuinely serving from the heart! She makes it simple and we always train to help us all be our BEST for you! thank you again! Andrea (Cayla, Aryn, Jane, Nia, Lisa, Jennfer and Lynne!)"
Susan S.
July 28, 2025
5
out of
5
rating by Susan S.
"Would highly recommend this agency. I have been a State Farm customer for over 30 years in several states and found this agency to go over and above to help service my many policies. Recently had a situation with a young driver having several accidents. They took the time to go through my policies and find the best solution and least expensive rate for my son. They worked around my busy schedule to meet with me and make a stressful situation less stressful. There are so many companies and agents to choose from in Texas. This is an agency that cares."
We responded:
"Susan, we are always here for you. Options and discounts are very important to your pocketbook, but also the protection of your young drivers. Thank you for an amazing compliment, we are honored to serve your family knowing how much you care and serve the community! Thank YOU! -Andrea (Cayla, Aryn, Jane, Jennifer, Lynee, Nia and Lisa)"
Sue Ann Bess
July 27, 2025
5
out of
5
rating by Sue Ann Bess
"State Farm=for the people they serve. They are the Best!!!"
We responded:
"Sue Ann - YOU make it so easy to serve you! Thank you for the compliment, and shout out to our team - they care and make it personal! Thank you! Andrea (Cayla, Jennifer, Lynne, Aryn, Jane & Lisa)"
Monquice Hogg
July 25, 2025
5
out of
5
rating by Monquice Hogg
"I have been doing business with this location for many years and somehow their customer service gets better every time. I am kept well informed on all changes and I am really looking forward to this new system I’ve been hearing so much about from this branch."
We responded:
"Thank YOU for the encouragement and compliment! You ask the best questions, and make it a great day for us when we get to connect with you! Drive Safe!! -Andrea (Cayla, Jennifer, Lynne, Aryn, Jane & Lisa)"
Travis McCasland
July 22, 2025
5
out of
5
rating by Travis McCasland
"Jane and Cayla were so helpful getting my wife and I set up with a new car insurance policy with really good coverage at an extremely good monthly rate!"
We responded:
"We are so happy to hear the good news and they both were super excited to celebrate all your discounts!! Thank you! -Andrea "
Tiffany Kaptchinskie
July 15, 2025
5
out of
5
rating by Tiffany Kaptchinskie
"They are very respectful, helpful, and will do whatever they can to make the insurance at a affordable price."
We responded:
"Tiffany - we are grateful for your sweet words and we try to keep it simple, because we know how busy you are! Thank YOU, Andrea (Cayla, Nia, Jane, Aryn, Jennifer, Lynne and Lisa)"
George Hollenback
July 10, 2025
5
out of
5
rating by George Hollenback
"Thank you I appreciate your professionalism also coming out of your office knowing a lot more and answered my questions I have and will highly recommend you"
We responded:
"George, We are so happy to have you as part of our family! We LOVE you start your day early with us! We are grateful for your friend that sent you our way, we will always be here for you and share honest feedback! -Andrea (Cayla, Aryn, Nia, Jane, Jennifer, Lynne, Lisa )"
kathy Dawson
July 8, 2025
5
out of
5
rating by kathy Dawson
"This office is always very patient and sure to answer all my questions. Cayla has been extremely helpful in managing all of our policies. Thank you!"
We responded:
"Thank YOU for such kinds words! It means so much, knowing how you serve from your heart!!! Cayla is truly amazing, we always review your account, to keep your goals as our top priority! - Andrea ( Cayla, Aryn, Jennifer, Lynne, Jane & Lisa ) "
gerald hamilton
July 2, 2025
5
out of
5
rating by gerald hamilton
"This State Farm office has some the most knowledgeable and experienced people I have ever met. When it comes to deciding on an insurance policy, they definitely lead you in the right direction."
We responded:
"Thank you Mr. Hamilton - we appreciate your kind words! We are grateful for your trust and we are here for you! -Andrea (Cayla, Aryn, Nia, Jane, Jennifer, & Lynne)"
Lucy Lemarr
June 17, 2025
5
out of
5
rating by Lucy Lemarr
"What a joy to do business with Andrea Walton and her team at State Farm Insurance. Everyone was so nice and professional."
We responded:
"Lucy! We appreciate your encouraging feedback- we work hard for you and LOVE serving your family to connect ALL your discounts. Your trust is important to us. -Andrea ( Cayla, Aryn, Nia, Jane, Jennifer, Lynne) "
Dana Fuller
June 11, 2025
5
out of
5
rating by Dana Fuller
"Such wonderful customer service. Cayla is so quick to get answers to any questions you have and is so kind. It is such a pleasure to have found Andrea Walton and her team. Keep up the great work."
We responded:
"Thank you Dana! Cayla is dedicated and has incredible super powers. She sure enjoys you, and we ALL are grateful for your kind words! -Andrea (Cayla, Aryn, Jennifer, Nia, Jane, Lynne & Star) "