State Farm® Insurance Agent Andrea Walton

"Excellent customer service!"

"Great service!"

"Thanks too Luke for all time time he spent with me, going over my account...he was very friendly and helpfull, he called me back twice and answered my questions to my satisfaction.....Thanks again Luke"

"I had a good experience with Luke always takes the time to listen and explain what I’ve asked him."

"Had a great experience with Luke. He was able to help us compare insurance coverage. He was knowledgeable and very personable proving a really warm experience. We are considering a change to Andrea Walton State Farm for our insurance coverage. I really like the hometown feel with top notch agents who make me feel secure in my decision."

"If you want an agent that is efficient and thoughtful who also provides a professional and friendly customer service experience, then Andrea Walton and her staff is what you're looking for. I have been a satisfied client for over 20 years. Thanks Andrea for all you do!"

"Very appreciative of how devoted Andrea's team is to serving its customers! They go out of their way to make sure we are taken care of. Not only for our insurance, but for protecting our family!! I've never heard of an agent that would be willing to meet early in the mornings, late evenings, or even weekends to accommodate my schedule until I met Andrea!!! Everyone needs a state farm agent like her!!"

"We have been with Andrea Walton for about 8 years now and she insures our home, cars, and business. My agent is Cayla and she is awesome and very knowledgeable. In the event there is something she is not positive about, she does her due diligence to find out, and I appreciate that. Their office is always open for face to face meetings when needed, and they are always trying to save me money when they can. I recommend Andrea's team 10 out of 10!"

"My experience with Andrea Walton State Farm has been pleasing. Questions and concerns that I've had have been addressed in timely manner and I am thankful of their service!"

"They do everything they can to help. It’s like talking to family when I have a issue."

"I had a bit of a “crisis” today when I urgently needed to make a payment and couldn’t get my bank account set up properly on the State Farm website. Aryn was absolutely amazing! She walked me through every single step of the setup process with so much patience and clarity. She didn’t rush me at all and made sure I understood how to manage my account going forward — including how to make changes if I need to in the future. Her professionalism, kindness, and willingness to go the extra mile turned a stressful moment into a smooth and easy experience. Exceptional customer service like hers is hard to come by. Thank you, Aryn, for being so helpful and reassuring when I truly needed it! Highly recommend, State Farm!"

"Andrea, Aryn and the rest of the team are excellent. They treat you like you are their only client. Andrea ‘s customer care team is what keeps me from considering other insurance companies."

"They are great helped me same day!!!!"

"I will tell everyone about state Farm. You have been a God sent May God bless all of you."

"I talked to Luke this week and he was extremely helpful! He helped me look at different insurance plans and was very patient and informative. Didn't take much time at all, and would definitely recommend!"

"I called looking for new auto insurance. Everyone was very helpful and got me and my family exactly what we needed without hesitation. Thank you!"

"Andrea Walton and her team , in particulare Luke at State Farm definitely make you feel like the center of their universe. They always answer the telephone (or texts), are personable, listen well, are highy responsive, and timely. We have been customers for well over 15 years. Luke is a new addition to the team and is knowledgeable as well as polite, not to pushy, yet informs you of their products. Call for all of your needs."

"Andrea has been an amazing board member for the Children’s Advocacy Center in Ellis County. She is an incredible connector of people and is passionate about her community! Thank you Andrea, for always being generous to support our mission. She most recently sponsored our partner Christmas Party to honor the men and women who fight child abuse in our community."

"Competent, friendly, service-oriented, patient"

"Aryn was so helpful to my husband and I the other day to add my new vehicle onto our current policy. We were in a hurry because the dealership needed the binder to be able to purchase the vehicle and Aryn went above and beyond to ensure we were able to pick up our vehicle that same night. She explained all of our options so simply and patiently with me and made sure I understood everything. She even got us certain discounts that were very simple to attain. We will be with the Walton family with State Farm forever! We appreciate the high level of customer service, transparency, and efficiency."

"Great people, take care of me very well I’ve never had a problem going to them about anything,aryn is my agent and the best agent I could ask for I don’t regret letting State Farm Andrea Walton’s office take care of me get with them!.."

"I have been with Allstate since 1982. Due to the continued decline in customer service at the agency I was with (the same one from 1982, by the way, that changed ownership a few times over the 43 years since I joined), I made a phone call to a local Red Oak State Farm agency. I might have stayed with Allstate, except I was informed that the current agency owner had to "approve" my leaving him for another Allstate agency....okay...weird and dumb in my opinion. Within hours of calling Andrea Walton's agency, I had quotes for all 5 policies I needed and within 2 more days became a customer. The 2 ladies I dealt with at Andrea Walton's State Farm agency are gems in the customer service world. Give them a raise, Ms. Walton!!! :-)"

"This lady is amazing- helped me in the parking lot!! I didn’t have to get out my car! It is a pleasure doing business with another Veteran."

"Amazing office- personal service - always friendly and cheerful. It is unique to find an office willing to go this far above and beyond. They have been helpful with so many areas beyond insurance---- a wonderful resource;!"

"Andrea Walton (State Farm) always supports the Ovilla Service League with time and finances. This directly supports our community police and fire departments. Thank you Andrea."