State Farm® Insurance Agent Andrea Walton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Brown
August 5, 2026
5
out of
5
rating by Stephanie Brown
"I highly recommend Andrea Walton State Farm Agency."
We responded:
"We LOVE your energy and your family! Thank you for your wonderful 5-star review of Andrea Walton State Farm! Its fantastic to hear how you are satisfied with our insurance and retirement planning. We strive to consistently provide knowledge and caring service. We are fortunate to have you in our family for over 20 years! We are focused on building long term trust and ensuring your policies align with your needs! We are grateful for you!
-Andrea
(Aryn, Cayla, Luke, Jennifer, Lynne)"
Bryan McLemore
July 31, 2026
5
out of
5
rating by Bryan McLemore
"The absolute best team we have worked with. Always happy to help me, real time responses, and Unbeatable value ."
We responded:
"Bryan, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We strive for excellence in serving your family. We are always here to cheer for your family and watch them grow as drivers and in their financial foundation. Thank you again!
-Andrea
(Cayla, Luke, Aryn, Jennifer, Lynne)"
eltes taylor
July 29, 2026
5
out of
5
rating by eltes taylor
"My experience with Andrea's insurance agency have been very rewarding. An unlimited choice of benefits that cover all avenues. Great customer service, willing to help any time a situation occur or just need to discuss any of my policies."
We responded:
"We are always here for you, and appreciate your trust with your insurance and as your risk advisor. We are grateful for your years of trust here in Ellis County. ♥️
-Andrea
( Cayla, Aryn, Luke, Jennifer, Lynne) "
Jan Tucker
July 24, 2026
5
out of
5
rating by Jan Tucker
"Thank you Luke for getting our Safe Drive app working for both the car and pickup. I appreciate your patience and due diligence in figuring out how to get the app to read his trips on the pickup. You, Andrea and Cayla are always there when I call or come by with a question."
We responded:
"Jan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Glenn Heights. "
Sandra Gray
July 15, 2026
5
out of
5
rating by Sandra Gray
"Luke was friendly and assisted me with my policy and questions."
We responded:
"Thanks so much for the amazing review, Sandra! We really appreciate your support here in Glenn Heights. Thank you for recognizing Luke and his excellence - our goal is to be all about you, your savings and to keep it simple. We are grateful for you!
-Andrea
(Luke, Cayla, Aryn, Jennifer, Lynne) "
Nick Burgess
July 14, 2026
5
out of
5
rating by Nick Burgess
"Every time I call, they are always friendly and helpful. I would definitely recommend them for any of your insurance needs."
We responded:
"Thank you so much for the wonderful 5-star review of Andrea Walton State Farm! Our team loves serving your family and we deeply appreciate your kind words here in Red Oak as we build our family with referrals from current customers! Your recommendation means the world to us. Building long-term trust and ensuring your policies align with your needs is our goal.
-Andrea
(Cayla, Luke, Aryn, Jennifer, Lynne)"
Richard Claus
July 7, 2026
5
out of
5
rating by Richard Claus
"Had a good meeting with Luke!!Seems very informative and professional!"
We responded:
"Thank you Mr. Claus! Luke is professional and we have team meetings daily to be informed
of all discounts, training and market conditions -so we can all be the best for you! We are grateful to serve you for so many years and thru
life changes. -Andrea
(Cayla, Luke Aryn, Jennifer, Lynne)
"
Matt Lowe
July 2, 2026
1
out of
5
rating by Matt Lowe
"All excuses and no actual help. Got to Kip Fedora in waxahachie instead. They care."
We responded:
"Matt,
Thank you for your feedback. Insurance pricing is determined by many factors, and our goal is always to help customers understand their options and choose the coverage that best fits their needs. We’re sorry we couldn’t earn your continued business after many decades, and wish you the very best."
Floyd. Ken Shirk
June 30, 2026
5
out of
5
rating by Floyd. Ken Shirk
"Would like to thank Luke, especially for his help changing our auto insurance in homeowners and jewelry from our account in Missouri to our new account in Texas so they did a great job five stars for me"
We responded:
"Thank you for taking the time to leave such a great review, Floyd.. We strive for excellence in serving you and we are grateful for your positive feedback. We will share your accolades with Luke! Thank you!
-Andrea
("
Martha Lackey
June 23, 2026
5
out of
5
rating by Martha Lackey
"It was a pleasure working with Luke and his team at State Farm. His professionalism and time management was outstanding in reaching out to my husband and I in a timely manner. We received nothing but great customer service all the way around in setting up our home and car insurance. The process was hassle free and well communicated to both my husband and I. I highly recommend this agency and its team if you’re looking for options with insurance. I give them 10 stars for their outstanding workmanship. Thank you Andrea and your team for a pleasant experience!!"
We responded:
"Thanks so much for the amazing review, Martha, and sharing your positive experience with Luke. Its wonderful to hear how he provided amazing service, we were all doing a happy dance for your discounts and BUNDLE!! He is amazing and loved every minute with you! We are happy to be of assistance. Thank you for the glowing review!
-Andrea
(Luke, Cayla, Aryn Lynne and Jennifer)"
Lisa G
June 19, 2026
5
out of
5
rating by Lisa G
"I have my home, auto, and life insurance with Statefarm. I’ve been a proud customer of Statefarm for many years. They consistently go above and beyond to provide excellent coverage and customer service. The reps are incredibly responsive, friendly, and always put my best interests first. Shout out to Andrea, Cayla, and the entire team."
We responded:
"Thank you Lisa, for sharing your positive experience with our team! Its wonderful to hear the high level of service you have experienced and that we strive to deliver every time! We are glad to know we make your day stress free and we are always here for you!
-Andrea
(Cayla, Aryn, Luke, Jennifer & Lynne)"
C Bugg
June 18, 2026
5
out of
5
rating by C Bugg
"This office is fabulous. Always going the extra mile to help with issues or questions."
We responded:
"Thanks so much for the amazing review, C! We really appreciate your support here in Red Oak . If you ever have any questions, we are here for you!
-Andrea ( Cayla, Aryn, Luke, Jennifer, Lynne) "
Dodie Peacock
June 12, 2026
5
out of
5
rating by Dodie Peacock
"Very kind gets you what you need as in insurance."
We responded:
"Thank you so much for the 5-stars, Dodie! We appreciate your feedback and are always here for you with insurance, financial accounts and retirement reviews! We strive to be the best in Ellis County and know all our families. Feel free to reach out to us - or stop by for an ice cream sandwich!
-Andrea
(Cayla, Aryn, Luke, Jennifer, Lynne) "
Rick Martin
June 4, 2026
4
out of
5
rating by Rick Martin
"Wanted say special thanks to Andrea Walton and her team for their support during them most recent claims process. They were very nice and help full."
We responded:
"We appreciate your review, Rick. Thank you for the kind words - we are here for you. "
Karen Henderson
May 29, 2026
5
out of
5
rating by Karen Henderson
"I love state farm. I have had them for over 15 years and the staff are sweet and very helpful."
We responded:
"Karen, you are the most amazing! It is our pleasure to always serve you and the review your discounts and serve you! We are grateful for the opportunity to serve families and businesses throughout MIdlothian, Red Oak, Waxahachie and Ellis County with their auto insurance, and financial needs. Our goal is to keep it simple and about YOU!
-Andrea,
(Cayla, Luke, Aryn, Jennifer, Lynne) "
Waynetta Dennis
May 5, 2026
5
out of
5
rating by Waynetta Dennis
"Luke was very helpful."
We responded:
"Thank you for your vote of confidence! We've loved serving your family for years! It is our pleasure!!
-Andrea, Luke, Cayla, Aryn, Jennifer & Lynne"
Cona Wende
April 30, 2026
5
out of
5
rating by Cona Wende
"This is someone who helps help with you with technology and policy questions, i just spent three hours with her reviewing my whole life. She was encouraging with family, finances, claims history and retirement planning. She has taken time to be at the hospital with me and I trust her and her team. Highly recommend as one of the most real, FUN, and knowledgeable people for life. THE BEST AROUND."
We responded:
"Cona,
We are grateful to serve your family for many years. We enjoy each minute and it is our pleasure to assist you with anything your family needs! ( even when we meet at 5 am! ) :D
-Andrea
(Cayla, Aryn, Luke, Jennifer, Lynne) "
Elaina M. Sabala
April 25, 2026
5
out of
5
rating by Elaina M. Sabala
"My daughter needed a tow she was stuck in traffic and we couldn’t move her car I called and spoke to Luke and he was so helpful, I was panicking and his calm voice helped me and within maybe 15 min I had a tow truck pulling up D and W towing. The man was so understanding and was able to move my car with no more damage. I would definitely recommend This office."
We responded:
"Elaina! That is wonderful news…. We have many young drivers call us directly too!! We are here to connect you to all the resources as fast as possible when it’s your worst day. We are thankful she was safe- Luke is magical with being the BEST, a voice of calm and assurance. You can trust him!!! We are always here for you!
-Andrea
( Luke, Cayla, Aryn, Jennifer, Lynne) "
Shelley Hemphill
April 14, 2026
5
out of
5
rating by Shelley Hemphill
"Excellent customer service!"
We responded:
"Thank you for your 5 star review and compliment to the team!!! We strive to be the BEST in Ellis County and love serving your family. "
ella nandin
April 14, 2026
5
out of
5
rating by ella nandin
"Great service!"
We responded:
"Thank you Ella for years of trust built on a family relationship! We are here for you…."
Paul Emerton
April 10, 2026
5
out of
5
rating by Paul Emerton
"Thanks too Luke for all time time he spent with me, going over my account...he was very friendly and helpfull, he called me back twice and answered my questions to my satisfaction.....Thanks again Luke"
We responded:
"Thank you Paul!! Luke is proactive and thorough! We are proud to deliver personalized service - to help protect what’s most important to you!! We strive to be the best in Ellis County! Grateful you shared such accolades for Luke!!
-Andrea "
Andrea Rangel
April 10, 2026
5
out of
5
rating by Andrea Rangel
"I had a good experience with Luke always takes the time to listen and explain what I’ve asked him."
We responded:
"Thank you for your encouragement - Luke is proactive and reliable- he was looking forward to connecting with you yesterday!! We love your family and are always here for you!!
-Andrea "
Cindy Hazelton
March 22, 2026
5
out of
5
rating by Cindy Hazelton
"Had a great experience with Luke. He was able to help us compare insurance coverage. He was knowledgeable and very personable proving a really warm experience. We are considering a change to Andrea Walton State Farm for our insurance coverage. I really like the hometown feel with top notch agents who make me feel secure in my decision."
We responded:
"Thank you for sharing Luke’s praise!!! He is proactive and helpful in person and by video!! He takes great care and is the Best Around!!!! Grateful for you trusting us—we’re always here when you need us.
-Andrea "
Pam W
March 20, 2026
5
out of
5
rating by Pam W
"If you want an agent that is efficient and thoughtful who also provides a professional and friendly customer service experience, then Andrea Walton and her staff is what you're looking for. I have been a satisfied client for over 20 years. Thanks Andrea for all you do!"
We responded:
"We are super grateful for all our customers, but when we get to love on you for 20 years- it is our greatest gift! Thank you for sharing with the rest of Ellis County the best experience!
-Andrea"
Jaxon Holder
March 13, 2026
5
out of
5
rating by Jaxon Holder
"Very appreciative of how devoted Andrea's team is to serving its customers! They go out of their way to make sure we are taken care of. Not only for our insurance, but for protecting our family!! I've never heard of an agent that would be willing to meet early in the mornings, late evenings, or even weekends to accommodate my schedule until I met Andrea!!! Everyone needs a state farm agent like her!!"
We responded:
"Thank you for sharing your confidence in us!!♥️"