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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Claus

July 7, 2026

5  out of  5
rating by Richard Claus
"Had a good meeting with Luke!!Seems very informative and professional!"
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Matt Lowe

July 2, 2026

1  out of  5
rating by Matt Lowe
"All excuses and no actual help. Got to Kip Fedora in waxahachie instead. They care."
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Floyd. Ken Shirk

June 30, 2026

5  out of  5
rating by Floyd. Ken Shirk
"Would like to thank Luke, especially for his help changing our auto insurance in homeowners and jewelry from our account in Missouri to our new account in Texas so they did a great job five stars for me"
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Martha Lackey

June 23, 2026

5  out of  5
rating by Martha Lackey
"It was a pleasure working with Luke and his team at State Farm. His professionalism and time management was outstanding in reaching out to my husband and I in a timely manner. We received nothing but great customer service all the way around in setting up our home and car insurance. The process was hassle free and well communicated to both my husband and I. I highly recommend this agency and its team if you’re looking for options with insurance. I give them 10 stars for their outstanding workmanship. Thank you Andrea and your team for a pleasant experience!!"
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Lisa G

June 19, 2026

5  out of  5
rating by Lisa G
"I have my home, auto, and life insurance with Statefarm. I’ve been a proud customer of Statefarm for many years. They consistently go above and beyond to provide excellent coverage and customer service. The reps are incredibly responsive, friendly, and always put my best interests first. Shout out to Andrea, Cayla, and the entire team."
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C Bugg

June 18, 2026

5  out of  5
rating by C Bugg
"This office is fabulous. Always going the extra mile to help with issues or questions."
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Dodie Peacock

June 12, 2026

5  out of  5
rating by Dodie Peacock
"Very kind gets you what you need as in insurance."
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Rick Martin

June 4, 2026

4  out of  5
rating by Rick Martin
"Wanted say special thanks to Andrea Walton and her team for their support during them most recent claims process. They were very nice and help full."
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Karen Henderson

May 29, 2026

5  out of  5
rating by Karen Henderson
"I love state farm. I have had them for over 15 years and the staff are sweet and very helpful."
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Waynetta Dennis

May 5, 2026

5  out of  5
rating by Waynetta Dennis
"Luke was very helpful."
We responded:
"Thank you for your vote of confidence! We've loved serving your family for years! It is our pleasure!!
-Andrea, Luke, Cayla, Aryn, Jennifer & Lynne"
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Cona Wende

April 30, 2026

5  out of  5
rating by Cona Wende
"This is someone who helps help with you with technology and policy questions, i just spent three hours with her reviewing my whole life. She was encouraging with family, finances, claims history and retirement planning. She has taken time to be at the hospital with me and I trust her and her team. Highly recommend as one of the most real, FUN, and knowledgeable people for life. THE BEST AROUND."
We responded:
"Cona,
We are grateful to serve your family for many years. We enjoy each minute and it is our pleasure to assist you with anything your family needs! ( even when we meet at 5 am! ) :D
-Andrea
(Cayla, Aryn, Luke, Jennifer, Lynne) "
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Elaina M. Sabala

April 25, 2026

5  out of  5
rating by Elaina M. Sabala
"My daughter needed a tow she was stuck in traffic and we couldn’t move her car I called and spoke to Luke and he was so helpful, I was panicking and his calm voice helped me and within maybe 15 min I had a tow truck pulling up D and W towing. The man was so understanding and was able to move my car with no more damage. I would definitely recommend This office."
We responded:
"Elaina! That is wonderful news…. We have many young drivers call us directly too!! We are here to connect you to all the resources as fast as possible when it’s your worst day. We are thankful she was safe- Luke is magical with being the BEST, a voice of calm and assurance. You can trust him!!! We are always here for you!
-Andrea
( Luke, Cayla, Aryn, Jennifer, Lynne) "
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Shelley Hemphill

April 14, 2026

5  out of  5
rating by Shelley Hemphill
"Excellent customer service!"
We responded:
"Thank you for your 5 star review and compliment to the team!!! We strive to be the BEST in Ellis County and love serving your family. "
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ella nandin

April 14, 2026

5  out of  5
rating by ella nandin
"Great service!"
We responded:
"Thank you Ella for years of trust built on a family relationship! We are here for you…."
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Paul Emerton

April 10, 2026

5  out of  5
rating by Paul Emerton
"Thanks too Luke for all time time he spent with me, going over my account...he was very friendly and helpfull, he called me back twice and answered my questions to my satisfaction.....Thanks again Luke"
We responded:
"Thank you Paul!! Luke is proactive and thorough! We are proud to deliver personalized service - to help protect what’s most important to you!! We strive to be the best in Ellis County! Grateful you shared such accolades for Luke!!
-Andrea "
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Andrea Rangel

April 10, 2026

5  out of  5
rating by Andrea Rangel
"I had a good experience with Luke always takes the time to listen and explain what I’ve asked him."
We responded:
"Thank you for your encouragement - Luke is proactive and reliable- he was looking forward to connecting with you yesterday!! We love your family and are always here for you!!
-Andrea "
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Cindy Hazelton

March 22, 2026

5  out of  5
rating by Cindy Hazelton
"Had a great experience with Luke. He was able to help us compare insurance coverage. He was knowledgeable and very personable proving a really warm experience. We are considering a change to Andrea Walton State Farm for our insurance coverage. I really like the hometown feel with top notch agents who make me feel secure in my decision."
We responded:
"Thank you for sharing Luke’s praise!!! He is proactive and helpful in person and by video!! He takes great care and is the Best Around!!!! Grateful for you trusting us—we’re always here when you need us.

-Andrea "
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Pam W

March 20, 2026

5  out of  5
rating by Pam W
"If you want an agent that is efficient and thoughtful who also provides a professional and friendly customer service experience, then Andrea Walton and her staff is what you're looking for. I have been a satisfied client for over 20 years. Thanks Andrea for all you do!"
We responded:
"We are super grateful for all our customers, but when we get to love on you for 20 years- it is our greatest gift! Thank you for sharing with the rest of Ellis County the best experience!
-Andrea"
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Jaxon Holder

March 13, 2026

5  out of  5
rating by Jaxon Holder
"Very appreciative of how devoted Andrea's team is to serving its customers! They go out of their way to make sure we are taken care of. Not only for our insurance, but for protecting our family!! I've never heard of an agent that would be willing to meet early in the mornings, late evenings, or even weekends to accommodate my schedule until I met Andrea!!! Everyone needs a state farm agent like her!!"
We responded:
"Thank you for sharing your confidence in us!!♥️"
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Diana Smith

March 2, 2026

5  out of  5
rating by Diana Smith
"We have been with Andrea Walton for about 8 years now and she insures our home, cars, and business. My agent is Cayla and she is awesome and very knowledgeable. In the event there is something she is not positive about, she does her due diligence to find out, and I appreciate that. Their office is always open for face to face meetings when needed, and they are always trying to save me money when they can. I recommend Andrea's team 10 out of 10!"
We responded:
"Diana,
Thank you so much for sharing this! When people search for the best insurance agent in Red Oak, they’re really looking for a team that listens and takes care of them. Cayla cares deeply, and loves serving your family and business- we want to support your business planning and growth!! I’m grateful to work alongside a her - she is incredible and this feedback means a lot!!

-Andrea "
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Eduardo Lopez

February 24, 2026

5  out of  5
rating by Eduardo Lopez
"My experience with Andrea Walton State Farm has been pleasing. Questions and concerns that I've had have been addressed in timely manner and I am thankful of their service!"
We responded:
"We strive to be the best in Ellis County with early hours, late hours and always here to meet for hot chocolate or coffee! We are grateful for your family and the positive feedback for the team! Thank you Eddie - we are always here for you in person, by text, email or chat!

-Andrea
(Cayla, Aryn, Lynne, Jennifer, Luke)"
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Kevin Roberts

February 21, 2026

5  out of  5
rating by Kevin Roberts
"They do everything they can to help. It’s like
talking to family when I have a issue."
We responded:
"Kevin - you ARE family, we always are here for you and the other, more significant Andrea! Andreas stick together! :D

-Andrea, Cayla, Aryn, Luke, Jennifer, Lynne"
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LM

February 16, 2026

5  out of  5
rating by LM
"I had a bit of a “crisis” today when I urgently needed to make a payment and couldn’t get my bank account set up properly on the State Farm website. Aryn was absolutely amazing! She walked me through every single step of the setup process with so much patience and clarity. She didn’t rush me at all and made sure I understood how to manage my account going forward — including how to make changes if I need to in the future.
Her professionalism, kindness, and willingness to go the extra mile turned a stressful moment into a smooth and easy experience. Exceptional customer service like hers is hard to come by. Thank you, Aryn, for being so helpful and reassuring when I truly needed it!
Highly recommend, State Farm!"
We responded:
"Ms. Mayfield, you are part of our State Farm family- we are always here for you to solve a crisis or CELEBRATE your accomplishments and special moments!!
I will pass along your accolades and we know how busy you are, our gratitude is sincere for you taking time to share this experience!! Warmly,

Andrea
(Cayla, Aryn, Luke, Jennifer, Lynne) "
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Dre III

February 10, 2026

5  out of  5
rating by Dre III
"Andrea, Aryn and the rest of the team are excellent. They treat you like you are their only client. Andrea ‘s customer care team is what keeps me from considering other insurance companies."
We responded:
"Thank you so much for saying that — it truly means the world to me. The real credit goes to my amazing team. They care deeply about our customers and show up every day with servant hearts. I’m grateful you feel their passion! I can’t wait to share your compliment with them!
-Andrea ( Cayla, Aryn, Luke, Jennifer & Lynne) "
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Clare Martin

February 10, 2026

5  out of  5
rating by Clare Martin
"They are great helped me same day!!!!"
We responded:
"Clare- thank YOU for your 5 star review and our visit this am. We are always here for you. We open early and enjoy coffee early with customers. Stop by anytime!!!

-Andrea"